Personal Data Protection Policy


The following definitions of terms used in this document are drawn from Article 4 of the European Union’s General Data Protection Regulation:

Personal Data: Any information relating to an identified or identifiable natural person (“Data Subject”) who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Sensitive Personal Data: Personal data which are, by their nature, particularly sensitive in relation to fundamental rights and freedoms merit specific protection as the context of their processing could create significant risks to the  fundamental  rights and freedoms. Those  personal data  include personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Data Controller: The natural or legal person, public authority, agency or any other body, which alone or jointly with others, determines the purposes and means of the processing of personal data.

Data Processor: A natural or legal person, public authority, agency or any other body which processes personal data on behalf of a Data Controller.

Processing: An operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination 1 restriction, erasure or destruction of the data.

Anonymization: Irreversibly de-identifying personal data such that the person cannot be identified by using reasonable time, cost, and technology either by the controller or by any other person to identify that individual. The personal data processing principles do not apply to anonymized data as it is no longer personal data.

Pseudonymization: The processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person. Pseudonymization reduces, but does not completely eliminate, the ability to link personal data to a data subject. Because pseudonymized data is still personal data, the processing of pseudonymized data should comply with the Personal Data Processing principles.

Cross-border processing of personal data: Processing of personal data which takes place in the context of the activities of establishments in more than one Member State of a controller or processor in the European Union where the controller or processor is established in more than one Member State; or processing of personal data which takes place in the context of the activities of a single establishment of a controller or processor in the Union but which substantially affects or is likely to substantially affect data subjects in more than one Member State;

Supervisory Authority: An independent public authority which is established by a Member State pursuant to Article 51 of the EU GDPR;

Lead supervisory authority: The supervisory authority with the primary responsibility for dealing with a cross-border data processing activity, for example when a data subject makes a complaint about the processing of his or her personal data; it is responsible, among others, for receiving the data breach notifications, to be notified on risky processing activity and will have full authority as regards to its duties to ensure compliance with the provisions of the EU GDPR;

Each “local supervisory authority” will still maintain in its own territory, and will monitor any local data processing that affects data subjects or that is carried out by an EU or non-EU controller or processor when their processing targets data subjects residing on its territory. Their tasks and powers includes conducting investigations and applying administrative measures and fines, promoting public awareness of the risks, rules, security, and rights in relation to the processing of personal data, as well as obtaining access to any premises of the controller and the processor, including any data processing equipment and means.

“Main establishment as regards a controller” with establishments in more than one Member State, the place of its central administration in the Union, unless the decisions on the purposes and means of the processing of personal data are taken in another establishment of the controller in the Union and the latter establishment has the power to have such decisions implemented, in which case the establishment having taken such decisions is to be considered to be the main establishment;

“Main establishment as regards a processor” with  establishments in  more  than  one  Member State, the  place  of  its central  administration  in the  Union, or,  if  the  processor  has no central administration in the  Union, the  establishment  of the  processor in the  Union where the  main  processing activities in the context of the activities of an establishment of the processor take place to the extent that the processor  is subject  to specific obligations  under this Regulation;

Group Undertaking: Any holding company together with its subsidiary.


Duties and Scope

EWS (Manufacturing) Ltd is required to process relevant personal data regarding it’s customers, suppliers, contractors, business partners, employees and other individuals.  This Policy sets forth the basic principles by which the Company processes the personal data and indicates the responsibilities of its business departments and employees while processing personal data.

The users of this document are all employees, permanent or temporary, and all contractors working on behalf of the Company.

Principles Regarding Data Processing

The data protection principles below outline the basic responsibilities for organisations handling personal data. Article 5(2) of the GDPR stipulates that “the controller shall be responsible for, and be able to demonstrate, compliance with the principles.”

1.     Lawfulness, Fairness and Transparency – Personal data must be processed lawfully, fairly and in a transparent manner in relation to the data subject.

2.     Purpose Limitation – Personal data must be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

3.     Data Minimization – Personal data must be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed. The Company must apply anonymization or Pseudonymization to personal data if possible to reduce the risks to the data subjects concerned.

4.     Accuracy – Personal data must be accurate and, where necessary, kept up to date; reasonable steps must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified in a timely manner.

5.     Storage Period Limitation – Personal data must be kept for no longer than is necessary for the purposes for which the personal data are processed.

6.     Integrity and confidentiality – Taking into account the state of technology and other available security measures, the implementation cost, and likelihood and severity of personal data risks, the Company must use appropriate technical or organizational measures to process Personal Data in a manner that ensures appropriate security of personal data, including protection against accidental or unlawful destruction, loss, alternation, unauthorized access to, or disclosure.

7.     Accountability – Data controllers must be responsible for and be able to demonstrate compliance with the principles outlined above.


Data Protection

In order to demonstrate compliance with the principles of data protection, an organisation should build data protection into its business activities.

1.     Notification to Data Subjects – (See the Fair Processing Guidelines section.)

2.     Data Subject’s Choice and Consent – (See the Fair Processing Guidelines section.)

3.     Collection – The Company must strive to collect the least amount of personal data possible.  If personal data is collected from a third party, employees must ensure that the personal data is collected lawfully.

4.     Use, Retention, and Disposal – The purpose, method, storage and retention of personal data must be consistent with the information contained in the Privacy Statement.  The Company must maintain the accuracy, integrity, confidentiality and relevance of personal data based on the processing purpose. Adequate security mechanisms designed to protect personal data must be used to prevent personal data from being stolen, misused, or abused, and prevent personal data breaches. The Financial Director is responsible for compliance with the requirements listed in this section.

5.     Disclosure to Third Parties – Whenever the Company uses a third-party supplier or business partner to process personal data on its behalf, the company’s employees must ensure that this processor will provide security measures to safeguard personal data that are appropriate to the associated risks. The Company must require the supplier or business partner to provide the same level of data protection. The supplier or business partner must only process personal data to carry out its contractual obligations towards the Company or upon the instructions of the Company and not for any other purposes.  When the Company processes personal data jointly with an independent third party, the Company must explicitly specify its respective responsibilities of and the third party in the relevant contract.

6.     Cross-border Transfer of Personal Data – Before transferring personal data out of the European Economic Area (EEA) adequate safeguards must be used including the signing of a Data Transfer Agreement, as required by the European Union and, if required, authorization from the relevant Data Protection Authority must be obtained. The entity receiving the personal data must comply with the principles of personal data processing set forth in Cross Border Data Transfer Procedure.

7.     Rights of Access by Data Subjects – When acting as a data controller, the Financial Controller is responsible to provide data subjects with a reasonable access mechanism to enable them to access their personal data, and must allow them to update, rectify, erase, or transmit their Personal Data, if appropriate or required by law. The access mechanism will be further detailed in the Data Subject Access Request Procedure.

8.     Data Portability – Data Subjects have the right to receive, upon request, a copy of the data they provided to us in a structured format and to transmit those data to another controller, for free. The Financial Director is responsible to ensure that such requests are processed within one  month,  are  not excessive and do  not affect the rights to personal data of other individuals.

9.     Right to be Forgotten – Data Subjects have the right to obtain from the Company the erasure of its personal data. When the Company is acting as a Controller, the Financial Director must take necessary actions (including technical measures) to inform the third-parties who use or process that data to comply with the request.

Fair Processing Guidelines

Personal data must only be processed when explicitly authorised by the practice manager.

The Company must decide whether to perform the Data Protection Impact Assessment for each data processing activity.

1.     Data Subject Notice – At the time of collection or before collecting personal data for any kind of processing activities including but not limited to selling products, services, or marketing activities, the compliance officer is responsible to properly inform data subjects of the  following: the  types of personal data collected, the purposes of the processing, processing methods, the data subjects’ rights with respect to their personal data, the retention period, potential international data transfers, if data will be shared with third parties and the Company’s security measures to protect personal data. This information is provided through Privacy Notice.

Where personal data is being shared with a third party, practice manager must ensure that data subjects have been notified of this through a Privacy Notice.

Where personal data is being transferred to a third country according to Cross Border Data Transfer Policy, the Privacy Notice should reflect this and clearly state to where, and to which entity personal data is being transferred.

Where sensitive personal data is being collected, the Data Protection controller must make sure that the Privacy Notice explicitly states the purpose for which this sensitive personal data is being collected.

2.     Consent – Whenever personal data processing is based on the data subject’s consent, or other lawful grounds, the Data Protection controller is responsible for retaining a record of such consent. The Data Protection controller is responsible for providing data subjects with options to provide the consent and must inform and ensure that their consent (whenever consent is used as the lawful ground for processing) can be withdrawn at any time.

When requests to correct, amend or destroy personal data records, compliance officer must ensure that these requests are handled within a reasonable time frame. The compliance officer must also record the requests and keep a log of these.

Personal data must only be processed for the purpose for which they were originally collected. In the event that the Company wants to process collected personal data for another purpose, the Company must seek the consent of its data subjects in clear and concise writing. Any such request should include the original purpose for which data was collected, and also the new, or additional, purpose(s). The request must also include the reason for the change in purpose(s). The Data Protection controller is responsible for complying with the rules in this paragraph.

Now and in the future, the compliance manager must ensure that collection methods are compliant with relevant law, good practices and industry standards.

The Practice Manager is responsible for creating and maintaining a Register of the Privacy Notices.

The Company and Responsibilities

The responsibility for ensuring appropriate personal data processing lies with everyone who works for or with the Company and has access to personal data processed by the Company.

The key areas of responsibilities for processing personal data lie with the following organisational roles:

The board of directors or other relevant decision making body makes decisions about, and approves the Company’s general strategies on personal data protection.

The Data Protection controller, is responsible for managing the personal data protection program and is responsible for the development and promotion of end-to-end personal data protection policies, as defined in Practice Manager Job Description;

The IT Service Provider, is responsible for:

·      Ensuring all systems, services and equipment used for storing data meet acceptable security standards.

·      Performing regular checks and scans to ensure security hardware and software is functioning properly.

The Human Resources Department is responsible for:

·      Improving all employees’ awareness of user personal data protection.

·      Organizing Personal data protection expertise and awareness training for employees working with personal data.

End-to-end employee personal data protection. It must ensure that employees’ personal data is processed based on the employer’s legitimate business purposes and necessity.

The Data Protection controller is responsible for passing on personal data protection responsibilities to suppliers, and improving suppliers’ awareness levels of personal data protection as well as flow down personal data requirements to any third party a supplier they are using. The Data Protection controller must ensure that the Company reserves a right to audit suppliers.

Guidelines for Establishing the Lead Supervisory Authority

1.     Necessity to Establish the Lead Supervisory Authority – Identifying a lead supervisory authority is only relevant if the Company carries out the cross-border processing of personal data.

Cross border of personal data is carried out if:

·      processing of personal data is carried out by subsidiaries of the Company which are based in other Member States;


·      processing of personal data which takes place in a single establishment of the Company in the European Union, but which substantially affects or is likely to substantially affect data subjects in more than one Member State.

If the Company only has establishments in one Member State and its processing activities are affecting only data subjects in that Member State than there is no need to  establish  a  lead supervisory authority. The only competent authority will be the Supervisory Authority in the country where Company is lawfully established.

2.     Main Establishment and the Lead Supervisory Authority

Main Establishment/or the Data Controller

The directors of the company need to identify the main establishment so that the lead supervisory authority can be determined.

If the Company is based in an EU Member State and it makes decisions related to cross-border processing activities in the place of its central administration, there will be a single lead supervisory authority for the data processing activities carried out by the Company.

If Company has multiple establishments that act independently and make decisions about the purposes and means of the processing of personal data, the directors of the company need to acknowledge that more than one lead supervisory authority exists.

Main Establishment for the Data Processor

When the Company is acting as a data processor, then the main establishment will be the place of central administration. In case the place of central administration is not located in the EU, the main establishment will be the establishment in the EU where the main processing activities take place.

Response to Personal Data Breach Incidents

When the Company learns of a suspected or actual personal data breach, the Data Protection controller must perform an internal investigation and take appropriate remedial measures in a timely manner, according to the Data Breach Policy. Where there is any risk to the rights and freedoms of data subjects, the Company must notify the relevant data protection authorities without undue delay and, when possible, within 72 hours.

Audit and Accountability

The Data Protection controller is responsible for auditing how well business departments implement this Policy.

Any employee who violates this Policy will be subject to disciplinary action and the employee may also be subject to civil or criminal liabilities if his or her conduct violates laws or regulations.

Conflicts of Law

This Policy is intended to comply with the laws and regulations in the place of establishment and of the countries in which EWS operates. In the event of any conflict between this Policy and applicable laws and regulations, the latter shall prevail.

Data Retention

We have a Retention Policy (below) and a schedule which identifies how long each aspect of your data should be kept for, with a legal, regulatory and justifiable business needs. We do not keep data for any longer than is required.  Data is destroyed securely in accordance with best practice when no longer needed.


ITEM Retention Period Privacy Controls
Purchase Invoices & Delivery Notes Current + 6 years Finance only
Purchase Orders 2 years Authorized Personnel Only
Purchase Ledger Credit Application Forms 1 year after cease trading Finance only
Supplier Bank Details 1 year after cease trading Finance only
Supplier Statements 1 year Finance only
Supplier Payment Records (BACS/CHAPS) Current + 6 years Finance only
Privacy Notice Log Current + 6 years Finance only
Credit Checks – Active Customer 1 year after cease trading Finance only
Customer Payment Remittance Advice Current + 1 year Finance only
Customer Delivery Notes 1 year Authorized Personnel Only


EWS (Manufacturing) Ltd owns and operates a CCTV network for the purposes of crime prevention and detention, and safeguarding.  Where a data subject can be identified, images must be processed as personal data.

Further Policies

·      General Privacy Notice (GDPR)

·      Employee Privacy Policy (GDPR)

·      Employee Personal Data Protection Policy

·      Data Subject Access Request Procedure

·      Disaster Recovery Plan

·      Whistleblowing Policy

·      Electronic Communications Policy